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Asking the Question – Creating a Culturally Safe Space for First Nations People

Workshop overview:

Creating a culturally safe environment for First Nations peoples in Aged Care means understanding the importance of cultural identity, framing questions respectfully and recording information with sensitivity and consent. It is a best practice approach that will also support your organisation in meeting the new Strengthened Aged Care Quality Standards.

This workshop will prepare participants to engage with First Nations peoples in a way that respects their cultural identity and provides a safe space for having sensitive conversations.  

Who should attend: 

Commonwealth Home Support Programme (CHSP) and Home Care Package (HCP) Providers, including team leaders, assessment, case managers, care coordinators, allied health practitioners and Quality/Compliance staff. 

Outcomes of this workshop:

  • Preparedness for your organisation to meet the New Strengthened Aged Care Quality Standards  
  • Enhanced understanding of the requirement for Standard 1 – The Person, 1.1.2 C
  • Awareness of the importance of connection to cultural identity 
  • Greater understanding of cultural considerations that ensure engagement and communication with Aboriginal Elders is genuine and respectful  
  • Understanding of why some Elders may not want to answer certain questions and how to show respect for their decision  
  • Tools to explain what the information you collect is for, and how it will be used  

About the facilitator:

Rikki McCallum is a proud Kungarakan woman from the Berry Springs, Finniss River, including Litchfield National Park and Batchelor areas. Rikki is also a proud Gurindji woman from Dagaragu and Kalkarandji.

Rikki is the owner of Wunun Consultancy & Business Solutions, established to meet the needs of organisations by ensuring their programs and services are culturally considered, appropriate and effective.

She has extensive personal and professional experience living and working across the NT, with a passion for improving the quality of life for First Nations People, working predominantly across health services.

Her experience in workforce planning and development provided a solid foundation to designing models that delivered maximum opportunities for my people and communities.  

Rikki McCallum

DisclaimerThe CHSP Provider Ticket price is subsidised by Sector Support and Development (SSD) funded by the Australian Department of Health. Although funding for this session has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.

Additional member discounts apply for groups of 11 and greater. Contact  for a discussion. 




ACCPA Member: $90 (GST inc) each

Non Member: $125 (GST inc)

CHSP Ticket: $30 

Booking Terms & Conditions


Aged and Community Care Providers Association (ACCPA) is committed to respecting the privacy of its customers and stakeholders and adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Privacy Act). The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles is available here:

A copy of ACCPA’s Privacy Policy is available here:

Photographs and video footage may be taken during an ACCPA event or training session for ACCPA promotional purposes including social media, publications or communications. If you do not want your image used, please advise us via writing.

Utilising the contact details provided to ACCPA from time to time, Learning and Professional Development will send out information on upcoming training opportunities in a direct electronic message. If you do not wish to receive this information and prefer to ‘opt out’ – email  and we will remove you from our ‘waiting lists’ and ‘email communications’ database. 

Cancellations, Refunds, Substitutions and Transfers:

ACCPA’s Learning and Professional Development (L&PD) products are delivered subject to sufficient registrations, as stipulated by available tickets against each event, and tickets can be purchased directly from the What’s On page.

Training session viability of each advertised session is assessed one week prior to the scheduled date of delivery, when a decision is made regarding continuation or cancellation. When a training session is cancelled due to insufficient numbers or circumstances outside of the control of ACCPA, a full refund will be paid, directly to the customer who has made the initial purchase.

A full refund is also available if a participant withdraws from a training session, 5 or more days prior to the session being delivered, on the condition, that the customer has contacted , to inform regarding their intention to withdraw. No refunds or transfers will be considered without notification prior to the commencement of a training session. Late notifications will be considered on a case-by-case basis.

An organisation may choose to substitute a participant of a previously paid session, by emailing , 24 hours prior to the commencement of the training session. Full details of the substituted participant must be provided.

Payment Terms

It is a condition of registration that participants pay full payment at the time of booking via credit card or by invoicing by prior arrangement. 

All payments must be finalised prior to commencement. Registrants who have outstanding payments will not be able to participate. Upon registration, a Tax Invoice will be emailed to the person making the booking.