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Care Management for Home Care Providers

Workshop overview:

Care management is a mandatory service for clients receiving government subsidised home care services, but what is expected to be delivered? The new Support at Home Program proposes to introduce the new care management roles of care partner and clinical care partner. How will these roles work together?

This workshop introduces the role of care management and explores the knowledge, processes and tools required to care for older people. We will look at real-world case studies which highlight the importance good quality assessment and care planning and monitoring.

 

Who should attend: 

Those responsible for care management (HCP & CHSP)

 

Outcomes of this workshop:

  • Understand dignity of risk and responsibilities of care managers
  • Identify the risk and vulnerability profile of older people.
  • Identify needs, goals and preferences for aged care services.
  • Conduct risk assessments to identify clinical care needs.
  • Understand the importance of referrals.
  • Collaborate with a multidisciplinary care team
  • Prepare care plans and conduct care plan reviews.
  • Working within a care budget.

About the facilitator:

Jane Floyd holds post graduate qualifications in Commerce, Marketing, Management, Public Relations, Communication Management and Government Administration. Jane is a qualified Internal Auditor with more than 20 years’ experience in health, home and community care. Jane is an experienced non-executive director on health and aged care boards.

Jane provides specialist advice and consultation services to home and community care providers on a range of business needs. These include organisational and clinical governance, customer experience reviews, change management, quality performance reviews, training and development, risk and compliance, strategic planning, business performance and assisting providers respond to non-compliance audits and sanctions.

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Date: 13 August 2024
Time: 1:00pm – 3.00pm AEST
Cost:

ACCPA Members

  • 1-2 people: $289.00 inc GST each
  • 3-10 people: $260.00 inc GST each

Additional member discounts apply for groups of 11 and greater. Contact  for a discussion.

Non Member: $462.00 inc GST each

Date: 24 September 2024
Time: 1:00pm – 3.00pm AEST
Cost:

ACCPA Members

  • 1-2 people: $289.00 inc GST each
  • 3-10 people: $260.00 inc GST each

Additional member discounts apply for groups of 11 and greater. Contact  for a discussion.

Non Member: $462.00 inc GST each

Date: 16 October 2024
Time: 1:00pm – 3.00pm AEDT
Cost:

ACCPA Members

  • 1-2 people: $289.00 inc GST each
  • 3-10 people: $260.00 inc GST each

Additional member discounts apply for groups of 11 and greater. Contact  for a discussion.

Non Member: $462.00 inc GST each

Testimonials

Booking Terms & Conditions 

 Privacy 

Aged and Community Care Providers Association (ACCPA) is committed to respecting the privacy of its customers and stakeholders and adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Privacy Act). The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.  

A copy of the Australian Privacy Principles is available here: https://www.oaic.gov.au/  

A copy of ACCPA’s Privacy Policy is available here: https://www.accpa.asn.au/wp-content/uploads/2022/09/ACCPA-Privacy-Policy-v1-endorsed-250822-1.pdf  

Photographs and video footage may be taken during an ACCPA event or training session for ACCPA promotional purposes including social media, publications or communications. If you do not want your image used, please advise us via writing.  

Utilising the contact details provided to ACCPA from time to time, Learning and Professional Development will send out information on upcoming training opportunities in a direct electronic message. If you do not wish to receive this information and prefer to ‘opt out’ – email  and we will remove you from our ‘waiting lists’ and ‘email communications’ database. 

Cancellations, Refunds, Substitutions and Transfers: 

ACCPA’s Learning and Professional Development (L&PD) products are delivered subject to sufficient registrations, as stipulated by available tickets against each event, and tickets can be purchased directly from the What’s On page. 

Training session viability of each advertised session is assessed one week prior to the scheduled date of delivery, when a decision is made regarding continuation or cancellation. When a training session is cancelled due to insufficient numbers or circumstances outside of the control of ACCPA, a full refund will be paid, directly to the customer who has made the initial purchase. 

A full refund is also available if a participant withdraws from a training session, 5 or more days prior to the session being delivered, on the condition, that the customer has contacted , to inform regarding their intention to withdraw. No refunds or transfers will be considered without notification prior to the commencement of a training session. Late notifications will be considered on a case-by-case basis. 

An organisation may choose to substitute a participant of a previously paid session, by emailing , 24 hours prior to the commencement of the training session. Full details of the substituted participant must be provided. 

Payment Terms 

It is a condition of registration that participants pay full payment at the time of booking via credit card or by invoicing by prior arrangement.   All payments must be finalised prior to commencement. Registrants who have outstanding payments will not be able to participate. Upon registration, a Tax Invoice will be emailed to the person making the booking.