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Leading a Multi-Generational Workforce

Leading a multigenerational workforce

Webinar overview:

Generational labels like ‘Boomers’, ‘Millennials’ or ‘Gen Z’ oversimplify people’s experiences and values. They ignore the individual differences and diverse backgrounds within each generation. Generational labels create stereotypes that can prevent a deeper understanding of what actually motivates people and how best to support them in their careers. This webinar will help you look past generational stereotypes to better understand what really matters to today’s workforce. We’ll discuss why relying on these labels can be off-base for hiring and retention strategies, and we’ll offer tips on how to tune into what all employees want and need – regardless of their age group – in a way that benefits both them and our organisations.

Who should attend: 

HR Managers, Managers, Clinical Nurse Managers, Supervisors, Team Leaders – Home Care providers /residential care providers.

Learning outcomes:

  • Understand the implications and limitations of generational trends
  • Recognise popular myths about Xers, Boomers, Millennials and Gen Z
  • Appreciate fundamental workforce expectations that transcend all age cohorts
  • Comprehend workforce planning needs in a blended workforce
  • Analyse communication needs across and among age groups

About the facilitator:

Bruce Williams loves to help people understand how other people tick so they can work together with less stress and more “yes!” With a focus on leadership, communication and team dynamics, Bruce has been delivering adult education, coaching and professional development programs for over 4 decades. He is an accomplished speaker and facilitator with an engaging and humorous presentation style.
In addition to managing his own business, Bruce is Judging Chair for the Sunshine Coast Business Awards and a part-time academic with the University of the Sunshine Coast. He is founder and spokesperson for the USC Starfish Program raising funds to support low SES students in higher education. Bruce also mentors young entrepreneurs in The DeLorean Project and Generation Innovation.

Bruce Williams

Date: Tuesday 29 October 2024

Time: 11am-11.50am AEDT

Cost:

ACCPA Member: $99 (GST inc) each

Non Member: $140 (GST inc) each

Booking Terms & Conditions

Privacy

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Cancellations, Refunds, Substitutions and Transfers:

ACCPA’s Learning and Professional Development (L&PD) products are delivered subject to sufficient registrations, as stipulated by available tickets against each event, and tickets can be purchased directly from the What’s On page.

Training session viability of each advertised session is assessed one week prior to the scheduled date of delivery, when a decision is made regarding continuation or cancellation. When a training session is cancelled due to insufficient numbers or circumstances outside of the control of ACCPA, a full refund will be paid, directly to the customer who has made the initial purchase.

A full refund is also available if a participant withdraws from a training session, 5 or more days prior to the session being delivered, on the condition, that the customer has contacted , to inform regarding their intention to withdraw. No refunds or transfers will be considered without notification prior to the commencement of a training session. Late notifications will be considered on a case-by-case basis.

An organisation may choose to substitute a participant of a previously paid session, by emailing , 24 hours prior to the commencement of the training session. Full details of the substituted participant must be provided.

Payment Terms

It is a condition of registration that participants pay full payment at the time of booking via credit card or by invoicing by prior arrangement. 

All payments must be finalised prior to commencement. Registrants who have outstanding payments will not be able to participate. Upon registration, a Tax Invoice will be emailed to the person making the booking.