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Strengthened Aged Care Quality Standards 1-5 for CHSP Providers

Webinar overview:

Strengthened Aged Care Quality Standards 1-5 for CHSP Providers is a webinar designed to support CHSP providers to reflect upon the proposed changes in the final draft released by the Commission, and the potential affect on CHSP service delivery.

In the increasingly complex landscape of Aged Care, the strengthened Aged Care Quality Standards propose the continued focus on person centred care and introduces the shift in thinking from the older person as a recipient of a service, to being an active participant in their care.

Prepare your organisation for the transition to the strengthened Aged Care Quality Standards by exploring current service delivery and reflecting on potential changes needed to meet compliance.

Who should attend: 

This webinar is designed specifically for CHSP employees with responsibility for implementation of the proposed changes to the quality standards.

Those interested in the Strengthened Aged Care Quality Standards who are not part of the CHSP workforce are encouraged to attend ACCPA’s general session on this topic. Find out more here.

Outcomes of this webinar:

  • Understand which areas of the new model pertain to CHSP service delivery.
  • Understand the impact of the shift in focus from care recipient to active participant.
  • Understand the proposed changes and their impact.
  • Identify next steps.

About the facilitator:

Bernadette Durrell has direct industry experience, including being a Village Manager of 145-unit village. She has held training and lecturing roles with Alzheimer’s Australia and TAFE delivering the Diploma of Nursing and Certificate IV in Preparation for Nursing], worked as a Regional Manager for Silver Chain [WA], a Director of Nursing and holds a Bachelor of Science [Nursing] and Masters of Business Leadership. She has mentored nursing and radiography students for Curtin University [Perth] and is a Credentialled Practitioner of Coaching and member of the International Coaching Federation.

Bernadette Durrell

Date:  28 August 2024

Time: 2.00pm – 3.00pm AEST


CHSP Ticket: $50 

DisclaimerThe CHSP Provider Ticket price is subsidised by Sector Support and Development (SSD) funded by the Australian Department of Health. Although funding for this session has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.

Booking Terms & Conditions 


Aged and Community Care Providers Association (ACCPA) is committed to respecting the privacy of its customers and stakeholders and adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Privacy Act). The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.  

A copy of the Australian Privacy Principles is available here:  

A copy of ACCPA’s Privacy Policy is available here:  

Photographs and video footage may be taken during an ACCPA event or training session for ACCPA promotional purposes including social media, publications or communications. If you do not want your image used, please advise us via writing.  

Utilising the contact details provided to ACCPA from time to time, Learning and Professional Development will send out information on upcoming training opportunities in a direct electronic message. If you do not wish to receive this information and prefer to ‘opt out’ – email  and we will remove you from our ‘waiting lists’ and ‘email communications’ database. 

Cancellations, Refunds, Substitutions and Transfers: 

ACCPA’s Learning and Professional Development (L&PD) products are delivered subject to sufficient registrations, as stipulated by available tickets against each event, and tickets can be purchased directly from the What’s On page. 

Training session viability of each advertised session is assessed one week prior to the scheduled date of delivery, when a decision is made regarding continuation or cancellation. When a training session is cancelled due to insufficient numbers or circumstances outside of the control of ACCPA, a full refund will be paid, directly to the customer who has made the initial purchase. 

A full refund is also available if a participant withdraws from a training session, 5 or more days prior to the session being delivered, on the condition, that the customer has contacted , to inform regarding their intention to withdraw. No refunds or transfers will be considered without notification prior to the commencement of a training session. Late notifications will be considered on a case-by-case basis. 

An organisation may choose to substitute a participant of a previously paid session, by emailing , 24 hours prior to the commencement of the training session. Full details of the substituted participant must be provided. 

Payment Terms 

It is a condition of registration that participants pay full payment at the time of booking via credit card or by invoicing by prior arrangement.   All payments must be finalised prior to commencement. Registrants who have outstanding payments will not be able to participate. Upon registration, a Tax Invoice will be emailed to the person making the booking.