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Leadership and On Demand Professional Development

Leadership Programs

Leadership Accelerator Program 

For emerging and established aged care leaders who are time poor but want to equip themselves or expand their knowledge, the ACCPA Leadership Accelerator Program is the perfect solution.

  • Focus on key leadership criteria and skills outlined in the Australian Aged Care Leadership Capability Framework.
  • Theoretical learning delivered in an accessible and practical manner.
  • Option to ‘pick and pack’ modules tailored to individual needs.
  • Learn effective tools and insights for handling crises and competition.
  • Care Industry Leadership Capability Assessment (CILCA360) available at an additional cost.
  • Register yourself or your leaders for the next intake or arrange an exclusive tailored program for your leadership team.


The Leadership Accelerator Program is available on ACCPA’s Training Calendar throughout the year, delivered online and is also available as an exclusive option, online and/or face-to-face.

Foundational Leaders Program 

Foundational Leaders is an ideal introductory program, for leaders who are at the beginning of their journey or who may not have previously undertaken self-direct learning or formal leadership training.

  • Complete the Care Industry Leadership Capability Assessment (CILCA360) before starting the program.
  • Join a nurturing online learning environment to share experiences and industry challenges.
  • Build strong networks that support you post-program.
  • Access individual coaching with experienced industry experts via a booking system.

The Foundational Leaders Program is offered once yearly online and is not available as an exclusive or on-demand.

On demand and customised offerings

A selection of ACCPA’s Learning & Professional Development products are available as ‘on demand’ or ‘customised as bespoke’ options, to support providers to attract, recruit and retain a strong and capable workforce.

Guided by highly respected and experienced facilitators, selected for their areas of expertise, ‘on demand’ or ‘customised’ options provide a confidential setting in which to explore current practice.

Tailored ‘just in time’ professional development opportunities enable organisations to build the capability of their leaders, review, amend and adjust their current policies and procedures, and identify and address areas of concern to meet regulatory and reform expectations.

Options include:

  • Quality (standards and compliance)
  • Leadership (executive, clinical, managerial)
  • Workforce retention (peer support and workforce planning)
  • Governance (board and clinical)
  • Care management and funding regulation

Providers can explore both online and face-to face delivery options, which are subject to participant numbers and the availability of the facilitator. Added expenses may be incurred to cover flights and accommodation if delivered in a face-to-face modality.

Leadership Accelerator Program

The highly popular Leadership Accelerator Program can be customised to suit organisational needs, including program delivery modality, focused areas of growth capability and incorporate the unpacking of case studies that relate to specific organisational challenges.  

The Leadership Accelerator Program has been consistently rated an average of 4.6+ out of 5 stars by hundreds of participants since 2021.

What others say….

‘Partnering with ACCPA to deliver a Leadership Accelerator Program has proved to be a game-changer for Suncare Community Services. The comprehensive modules, interactive discussions, team collaboration, hands-on customised workshops, and expert guidance helped boost our Leadership training offering significantly. Our people leaders now feel more confident and skilled, thanks to the training and resource toolkit support. The facilitator led engaging presentations which was positively received by the audience. Highly recommended for anyone looking to upskill and drive excellent leadership results’.
Laura Gay
Manager Talent and Capability, Suncare Community Services
‘The program was well balanced and delivered in an interactive way and the presenter had an enormous amount of knowledge.’
Christine Sheppard
Executive Manager of Care Services, Meath Care
‘This training program is brilliant! It takes modern leadership into a reality, with great skills, methods and lots of additional resources provided.’
Kate Olsen
Connection Support Manager, Inclusee
Board Governance

Board governance workshops are available ‘on demand’ for providers keen to prepare themselves for current and impending changes required of board members. A forensic lens into the expectations of board members under the Revised Quality Standards, once finalised will ensure organisations are better placed to respond to these changes. Additionally, the workshop will outline the new responsibilities such as Advisory Bodies, the oversight expectations of staff qualifications, skills and experience and the suitability of key personnel. 

Organisations can add to the set content to customise their program, for both the board, and the executive team. This improves alignment with service provision and reporting to meet organisational compliance.

What others say….

‘ACCPA’s presentation to the Board on the role of the Governing Body and the requirements surrounding Aged Care Reform was informative and well-received. The workshop offered a comprehensive overview providing valuable insights for the Board into key areas such as Consumer Engagement, Leadership, Culture and Risk Management. The facilitator's emphasis on transparency and accountability resonated deeply. The expertise and ability of the facilitator to distil complex policies into accountable insights has equipped the Board with the knowledge needed to navigate the evolving regulatory landscape.’
Amanda Birkin
CEO, St. Anna’s Residential Care Facility and Home Care Packages
‘Lutheran Homes Barossa utilised the knowledge and experience of ACCPA’s training in Governance and Standards Mapping training delivered to the board and executive members. The content was easily received in presentation and style. All who attended felt they had learnt so much.’
Lee Martin
Chief Executive Officer / Director of Nursing, Tanunda Lutheran Home
‘Informative, interactive online workshop with practical resources for implementation by community care organisations.’
Tracey Winters
Executive Officer, Gilgai Aboriginal Centre
Embedding a Peer Support Culture

Embedding a Peer Support Culture workshop and associated implementation Framework maximises the leadership capacity and knowledge of the existing workforce, by creating effective supportive relationships between new employees and/or those new to the role, and seasoned front line care workers. 

The relationship for matched peer supportees creates confidence to speak openly about how they are settling in, builds connection with other employees, provides clarification of job tasks to rectify any issues within the onboarding period, creating a sense of belonging. For the matched peer supporters who provide both practical and emotional support, it enables the development of leadership skills and recognition of their contribution to a psychologically safe and inclusive workplace culture.  

What others say….

‘Embedding a Peer Support Culture was very insightful, and providers would do well to extend this training to their staff to support industry retention.’
Riz Teng
Training Lead, Settlement Services International
‘As the organisation is looking to implement a traineeship program, we felt it was important that we set the trainees up for success by having a peer support network. This program captures the essence of what a peer support program is and is not, offers strategies for implementation to ensure success for both the peer supporter and peer supportee.’
Linda Wakley
People and Culture, Community Services #1
Quality Review

Be Prepared – Act with Confidence to an (ACQSC) Unannounced Visit (Residential) and Preparing for Your Quality Review (Home and Community Care) workshops are available.

Customised for each care setting, these workshops develop providers’ capabilities to conduct their own internal quality assurance activities to self-assess their preparedness for a quality review from the Aged Care Quality and Safety Commission. Additional support is available from ACCPA Consultancy to address non-compliances and areas of concern.

What others say….

‘The information that was received from the training session, was spot on. The tips provided were very helpful, and it reassured us that we had most of the requirements covered already, and ensured we completed the remaining actions in preparation for our visit.’
Jenny Deer
CEO, Mt View Homes
‘This is great workshop to help our facility to prepare for accreditation and spot-check in a professional manner.’
Shengmei Lai
Acting Director of Care, Mary Ogilvy Homes Society
Care Planning and Management

Care Planning & Defensible Documentation and Care Management workshops are customised for specific roles, including managers, clinicians, team leaders, registered nurses and enrolled nurses across service delivery settings. The workshops include knowledge, processes and tools; the importance of care principles for person-centred care; and the essential requirement of defensible documentation for client well-being, risk mitigation and compliance.

What others say….

‘This was an excellent session, it was well run, timing was good and relevant to the tasks and I think it has given me more confidence for writing constructive care plans.’
Gill Pringle
Care Plan Co-ordinator, St Andrews Village
‘ACCPA offer great professional training courses for the Aged Care Sector. I was impressed with the knowledge of the facilitator and the format of the online presentation. Thank you I learned a lot and so have my staff.'
Andrea Gray
Manager, Dandaragan Community Resource Centre
‘The session was very informative and delivered in a way that was clear and did not feel drawn out. It gave me a lot to think about how I can put it into practice in my role.’
Meredith Gates
Senior Support Worker, BallyCara

To view the full list of ACCPA Learning & Professional Development products, some of which may also be requested ‘On Demand’, visit What’s On – ACCPA. 

If you would like to explore exclusive training for your organisation, please contact the Learning & Professional Development Team at