– Art of Retirement Living Management
– Asking the Question: Creating a Culturally Safe Space for First Nations People
– Assisting your decision-making regarding Home Care Package Expenditure and Excluded Items
– Be Prepared – Act with Confidence to an ACQSC (Aged Care Quality and Safety Commission) unannounced visit
– Board Governance for All Providers: Building it Backwards
– Care Management for Home Care Providers
– Care Planning & Defensible Documentation for the CHSP/Home Care Workforce
– Change Management and Navigating Transitions
– Clinical Care Planning & Defensible Documentation for RNs and EENs in Aged Care
– Clinical Governance in Aged Care
– Complaints Investigation
– Conversations Bootcamp
– Customer Service and Delivering Excellence
– Dementia Care Essentials: Charting the Path to Understanding and Empowerment
– Dignity of Risk
– Embedding a Peer Support Culture (Buddying)
– Employee Experience: Creating Employer of Choice Cultures
– Enhancing Customer Service in Retirement Living
– Essential Knowledge on Restrictive Practices in Home Care Settings
– Foundational Leaders Program
– Home Care Managers Bootcamp
– Home Care Frontline Workers Bootcamp
– Key Essentials to Future Proof Your Workforce: Workforce Planning
– Leadership Accelerator Program
– Maintaining Connection: Identify social disconnection, types of loneliness and strategies to support older people (CHSP/Home Care)
– Managing Conflict & Disputes
– Preparing for Your Quality Review – A Workshop for Home Care Providers
– Psychological Safety: Creating a Learning Culture
– Restrictive Practices in Residential Care
– Retirement Living & Seniors Housing Program – Module 1 – Essential Tools of Management
– Retirement Living & Seniors Housing Program – Module 2 – Building Resilience & Understanding Others
– Retirement Living & Seniors Housing Program – Module 3 – Service Delivery for Positive Outcomes
– Stress Management and Self Care in Times of Change
– Trauma Informed Care
– AN-ACC Tool Basics “How it Works”
– Critical Reasoning & Clear Thinking
– Cyber Security Risk
– Spiritual Care in Aged Care: Using the National Guidelines in Spiritual Care to Integrate Spiritual Care in Daily Work
– The Art of Management in Aged and Community Services
– Work, Health & Safety Governance in Aged Care
– Art of Retirement Living Management
– Asking the Question: Creating a Culturally Safe Space for First Nations People
– Assisting your decision-making regarding Home Care Package Expenditure and Excluded Items
– Be Prepared – Act with Confidence to an ACQSC (Aged Care Quality and Safety Commission) unannounced visit
– Board Governance in Aged Care
– Care Management for Home Care Providers
– Care Planning & Defensible Documentation for the CHSP/Home Care Workforce
– Change Management and Navigating Transitions
– Clinical Care Planning & Defensible Documentation for RNs and EENs in Aged Care
– Clinical Governance in Aged Care
– Complaints Investigation
– Conversations Bootcamp
– Customer Service and Delivering Excellence
– Dementia Care Essentials: Charting the Path to Understanding and Empowerment
– Dignity of Risk
– Embedding a Peer Support Culture (Buddying)
– Employee Experience: Creating Employer of Choice Cultures
– Enhancing Customer Service in Retirement Living
– Essential Knowledge on Restrictive Practices in Home Care Settings
– Foundational Leaders Program
– Home Care Managers Bootcamp
– Home Care Frontline Workers Bootcamp
– Key Essentials to Future Proof Your Workforce: Workforce Planning
– Leadership Accelerator Program
– Maintaining Connection: Identify social disconnection, types of loneliness and strategies to support older people (CHSP/Home Care)
– Managing Conflict & Disputes
– Oral Health Care for Seniors Masterclass
– Preparing for Your Quality Review – A Workshop for Home Care Providers
– Psychological Safety: Creating a Learning Culture
– Restrictive Practices in Residential Care
– Retirement Living & Seniors Housing Program – Module 1 – Essential Tools of Management
– Retirement Living & Seniors Housing Program – Module 2 – Building Resilience & Understanding Others
– Retirement Living & Seniors Housing Program – Module 3 – Service Delivery for Positive Outcomes
– Stress Management and Self Care in Times of Change
– Trauma Informed Care
– AN-ACC Tool Basics “How it Works”
– Critical Reasoning & Clear Thinking
– Cyber Security Risk
– Spiritual Care in Aged Care: Using the National Guidelines in Spiritual Care to Integrate Spiritual Care in Daily Work
– The Art of Management in Aged and Community Services
– Work, Health & Safety Governance in Aged Care
– Creating a Safe Space: Responding to discrimination in Service Delivery for CHSP providers
– Leading a multi-generational workforce
– Navigating inappropriate behaviours of older people and/or family members across care settings
– Navigating Self-Managed Care Services: Insights and Provider Experiences
– Navigating the strengthened Aged Care Quality Standards: Essential updates on medication management for home care providers
– Strengthened Aged Care Quality Standards Webinar
– Strengthened Aged Care Quality Standards 1-5 for CHSP Providers
– Professional Boundaries and Ethics in Aged Care
Helping Older People Who Hoard
Dates
Available
Aligns to the Final Draft Strengthened Aged Care Quality Standards: Standard 1 – The person, covering outcomes 1.1 – 1.4 Standard 3 – The care
Managing Conflict and Disputes
Dates
Available
Aligns to the Final Draft Strengthened Aged Care Quality Standards: Standard 2 – The organisation, covering outcomes 2.6, 2.8, 2.9 Workshop overview: This workshop series
Care Management for Home Care Providers
Dates
Available
Aligns to the Final Draft Strengthened Aged Care Quality Standards: Standard 1 – The person, covering outcomes 1.1 – 1.4 Standard 3 – The care
Leadership Accelerator Program – Module 2: Emotional Intelligence, Resilience and Confidence
This Leadership Accelerator Program is ideal for new and emerging leaders who want to grow their professional leadership capability quickly, simply, and practically. It’s also
Stress Management & Self-Care in times of Change
Dates
Available
Aligns to the Final Draft Strengthened Aged Care Quality Standards: Standard 2 – The organisation, covering outcomes 2.8 and 2.9 Workshop overview: The CHSP/Home Care
Clinical Governance in Aged Care
Aligns to the Final Draft Strengthened Aged Care Quality Standards: Standard 2 – The organisaton, covering outcomes 2.2 – 2.8
Embedding a Peer Support Culture (Buddying)
Dates
Available
Aligns to the Final Draft Strengthened Aged Care Quality Standards: Standard 2 – The organisation, covering outcome 2.8 Workshop overview: Embedding a Peer Support Culture
Leadership Accelerator Program – Module 3: Conflict Literacy
This Leadership Accelerator Program is ideal for new and emerging leaders who want to grow their professional leadership capability quickly, simply, and practically. It’s also
Older Person Mental Health First Aid (OPMHFA) Course
Aligns to the Final Draft Strengthened Aged Care Quality Standards: Standard 1 – The person, covering outcomes 1.1 – 1.4 Standard 3 – The care