What’s On

– Art of Retirement Living Management
– Asking the Question: Creating a Culturally Safe Space for First Nations People
– Assisting your decision-making regarding Home Care Package Expenditure and Excluded Items
– Be Prepared – Act with Confidence to an ACQSC (Aged Care Quality and Safety Commission) unannounced visit
– Board Governance for All Providers: Building it Backwards
– Care Management for Home Care Providers
– Care Planning & Defensible Documentation for the CHSP/Home Care Workforce
– Change Management and Navigating Transitions
– Clinical Care Planning & Defensible Documentation for RNs and EENs in Aged Care
– Clinical Governance in Aged Care
– Complaints Investigation
– Conversations Bootcamp
– Customer Service and Delivering Excellence
– Dementia Care Essentials: Charting the Path to Understanding and Empowerment
– Dignity of Risk
– Embedding a Peer Support Culture (Buddying)
– Employee Experience: Creating Employer of Choice Cultures
– Enhancing Customer Service in Retirement Living
– Essential Knowledge on Restrictive Practices in Home Care Settings
– Foundational Leaders Program
– Home Care Managers Bootcamp
– Home Care Frontline Workers Bootcamp
– Key Essentials to Future Proof Your Workforce: Workforce Planning
– Leadership Accelerator Program
– Maintaining Connection: Identify social disconnection, types of loneliness and strategies to support older people (CHSP/Home Care)
– Managing Conflict & Disputes
– Preparing for Your Quality Review – A Workshop for Home Care Providers
– Psychological Safety: Creating a Learning Culture
– Restrictive Practices in Residential Care
– Retirement Living & Seniors Housing Program – Module 1 – Essential Tools of Management
– Retirement Living & Seniors Housing Program – Module 2 – Building Resilience & Understanding Others
– Retirement Living & Seniors Housing Program – Module 3 – Service Delivery for Positive Outcomes
– Stress Management and Self Care in Times of Change
– Trauma Informed Care
– AN-ACC Tool Basics “How it Works”

– Critical Reasoning & Clear Thinking
– Cyber Security Risk
– Spiritual Care in Aged Care: Using the National Guidelines in Spiritual Care to Integrate Spiritual Care in Daily Work 
– The Art of Management in Aged and Community Services
– Work, Health & Safety Governance in Aged Care

  -The Incontinence Management Micro-Credential Program – for QLD Providers

– Creating a Safe Space: Responding to discrimination in Service Delivery for CHSP providers
– Leading a multi-generational workforce
– Navigating Self-Managed Care Services: Insights and Provider Experiences
– Navigating the strengthened Aged Care Quality Standards: Essential updates on medication management for home care providers
– Strengthened Aged Care Quality Standards Webinar
– Strengthened Aged Care Quality Standards 1-5 for CHSP Providers
– Professional Boundaries and Ethics in Aged Care 

– ACCPA National Conference 23-25 October 2024

– ACCPA’s advocacy priorities, member offerings and engagement plan with members
– Australian National-Aged Care Classification (AN-ACC) and Palliative Care Webinar
– Financial Sustainability Forum
– Implementing SIRS in Home and Community Care Webinar
– New Quality Indicators for Residential Aged Care