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What’s On

All States
Event – State

– Art of Retirement Living Management
– Asking the Question: Creating a Culturally Safe Space for First Nations People
– Assisting your decision-making regarding Home Care Package Expenditure and Excluded Items
– Be Prepared – Act with Confidence to an ACQSC (Aged Care Quality and Safety Commission) unannounced visit
Board Governance for All Providers: Building it Backwards
 Care Management for Home Care Providers
Care Planning & Defensible Documentation for the CHSP/Home Care Workforce
Change Management and Navigating Transitions
– Clinical Care Planning & Defensible Documentation for RNs and EENs in Aged Care
Clinical Governance in Aged Care
Complaints Investigation
Conversations Bootcamp
Customer Service and Delivering Excellence
Dementia Care Essentials: Charting the Path to Understanding and Empowerment
– Dignity of Risk
– Embedding a Peer Support Culture (Buddying)
– Employee Experience: Creating Employer of Choice Cultures
– Essential Knowledge on Restrictive Practices in Home Care Settings
Foundational Leaders Program
Key Essentials to Future Proof Your Workforce: Workforce Planning
– Leadership Accelerator Program
– Maintaining Connection: Identify social disconnection, types of loneliness and strategies to support older people (CHSP/Home Care)
Managing Conflict & Disputes
Preparing for Your Quality Review – A Workshop for Home Care Providers
Psychological Safety: Creating a Learning Culture
 Retirement Living & Seniors Housing Program – Module 1 – Essential Tools of Management
 Retirement Living & Seniors Housing Program – Module 2 – Building Resilience & Understanding Others
 Retirement Living & Seniors Housing Program – Module 3 – Service Delivery for Positive Outcomes
– Stress Management and Self Care in Times of Change
– Trauma Informed Care

– AN-ACC Tool Basics “How it Works”
 Critical Reasoning & Clear Thinking
– Cyber Security Risk
– Spiritual Care in Aged Care: Using the National Guidelines in Spiritual Care to Integrate Spiritual Care in Daily Work 
 The Art of Management in Aged and Community Services
Work, Health & Safety Governance in Aged Care