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Victoria News

20 June 2024: Victorian RAS (Regional Assessment Services) Workforce Survey 

The Department of Health and Aged Care has developed this survey to allow Regional Assessment Service assessors to identify whether they would like to continue working as RAS assessors if their current employing organisation exits the market. The survey opens 18 June 2024, closes 30 June 2024 and can be found here

ACCPA State Conference banner 2024 VIC

26 March and 9 April 2024: Confirmed Guest Speakers for upcoming Victorian Emerging Issues meetings

We are pleased to confirm that the below Guest Speakers have now been confirmed for the following future Victorian Emerging Issues meetings, with further information below:

Topic: Palliative Care Victoria Dignified and Respectful Decisions Resources
Tiffany Button – Aged Care Project Officer, Palliative Care Victoria
Tuesday 26 March 2024 from 10am-11am AEDT

Topic: Resident Decision-Making Q&A Session
Anita Courtney – Principal, Russell Kennedy
Date: Tuesday 9 April 2024 from 10am-11am AEST

If you would like an invitation to either of these meetings, please email

21 March 2024: Political Engagement

Further to the engagement with the Hon. Minister Stitt and MP Katie Hall (Parliamentary Secretary for Housing) and advisor Nicholas Gregory, we heard the Victorian Premier Jacinta Allen, speak at the State of the State 2024 and appreciated the opportunity to discuss our shared interest in aged care.

Our meeting with members from the Goulburn Valley and surrounding areas was truly enriching. It was a pleasure to hear about the incredible work they are doing in their communities.

Tom took the opportunity to share our commitment to supporting their efforts to continue impactful work. We extend a heartfelt thank you to Doutta Galla Harmony Village and Shepparton Villages, for warmly welcoming us into their lovely homes. The care and compassion was evident throughout and a credit to the teams.

Kim O’Keefe MP, the local member for Shepparton was also eager to join us and witness first hand all our providers are doing. The highlight was Tom getting into the swing of the exercise class with the residents from the independent living community at Shepparton Villages.

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21 March 2024: ATAGI Statement on the Clinical Use Of Arexvy (RSV PRE-F3) Vaccine for RSV

Australian Technical Advisory Group on Immunisation (ATAGI) clinical statement provides advice on the use of the Arexvy vaccine for the prevention of Respiratory Syncytial Virus (RSV) Disease In Older Adults In Australia. Click here for further information

Palliative Care Victoria Webinar – Dignified and Respectful Decisions: Introduction for Aged Care Services

Join Palliative Care Victoria to learn more about their new free resource to support aged care

When: Wednesday 27 March 2024 at 2pm AEDT

Please join Palliative Care Victoria for an online introduction to their new resources developed for older Australians and their families.

The Dignified and Respectful Decisions online resources are filled with information and support for families and substitute decision-makers who are caring for a loved one living in residential aged care, when they can no longer make decisions for themselves.

This webinar is specifically designed for health care professionals working in aged care and will include:
• A brief background on the development of these resources
• Overview of the key sections within the resource and additional features
• Information about our accompanying booklet including how to request copies from our organisation
• A demonstration on how aged care services are using these resources to support their conversations about advance care plans, deterioration and end of life care.

Please register your attendance.

Palliative Care Victoria

29 February 2024: Victorian State Council Meeting

BaptCare and ACCPA Deputy Chairperson Geraldine Lannon for hosted our Victorian State Member Council (VSMC) Meeting recently. It was great to have the opportunity to discuss current housing issues with Nicholas Gregory from the office of MP Katie Hall (Parliamentary Secretary for Housing).

Following this, our VSMC then tackled a number of issues affecting the Aged Care sector and discussed how they – in conjunction with ACCPA – can work through them.

A short video of this meeting has been developed by BaptCare and be viewed via the media player.

15 February 2024: ACCPA Care & Ageing Well Expo

The ACCPA Care & Ageing Well Expo was a wonderful opportunity for members to engage with the general public.

The event was opened by the Hon. Minister Stitt. The Minister was eager to engage with members and to hear first hand how Victorian service providers meeting the care and wellbeing needs of seniors in their care.

The event also demonstrated how ACCPA has strong links with the Department of Health and Aged Care; Elder Rights; all emergency services; palliative care; and Council of Elder members etc.

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15 February 2024: VIC & TAS members invited to HCWSP – Online Cultural Care Forum

As part of the Home Care Workforce Support Program (HCWSP), you’re invited to join the Online Cultural Care Forum, on Friday 22 March (11am to 1pm AEST), a collaborative effort by ACCPA, Home Care Careers, and The Centre for Cultural Diversity in Ageing, revolutionising aged care practices and fostering inclusivity. 

Connect with stakeholders, experts, and service providers in this pivotal conversation. Delve into essential discussions on meeting diverse needs, gain insights from visionary leaders, and explore innovative solutions. Elevate your knowledge, expand your network, and contribute to positive change in the sector. Don’t miss this opportunity to shape the future of cultural care practices in aged services.

Click here to register today while spots remain!

Online Cultural Care Forum

1 February 2024: For Input – Consultation Paper – Substitute decision making and the use of restrictive practices in residential age care

In response to the Royal Commission into Aged Care Quality and Safety, the Commonwealth Government made amendments to how restrictive practices are regulated in residential aged care settings. Part of these amendments included the requirement that restrictive practices can only be used with informed consent from the resident themselves or by a substitute decision maker that is authorised by state or territory law (where the person lacks capacity).

The Victorian Department of Health is investigating ways in which Victorian law can meet this requirement.

The Victorian Department of Health is seeking your feedback and input on a series of questions in the Consultation Paper following (pdf and word documents available). We encourage you to consult with your clinical staff in preparing a response.

Please read through the attached Consultation Paper and respond to the questions highlighted in a red box throughout the paper. Return all answers or comments by the closing date of 15 February 2024, via email to .

In your response, please include:
• the nominated responder’s name and contact details,
• whether you wish to be contacted again regarding this work and,
• whether it includes the views of clinical or frontline staff.

In your response, please do not include:
• any identifiable health information. For example, do not include specific health or medical information about an individual, and
• any identifiable personal information. For example, do not include names of care recipients that the information relates to. 

Your participation in this consultation process is voluntary and all responses in the Consultation Paper will be collated, aggregated, and used by the department to inform policy development. For further information regarding how your information will be collected and used please refer to the attached collection notice.

If you have any questions on the process, please reach out to the Older Persons and Aged Care Policy team .

11 December 2023: Invitation to contribute to the Five-year review of the operation of the Voluntary Assisted Dying Act 2017

The Centre for Evaluation and Research Evidence (CERE) at the Victorian Department of Health are pleased to inform you that submissions are now open for the Five-year review of the operation of Victoria’s Voluntary Assisted Dying Act 2017 (the Act).

There are also surveys for medical and healthcare practitioners, or people seeking voluntary assisted dying who may have contact with your organisation (such as a family member, carer, friend).

The surveys take around 10 minutes to complete. The submission closing date is Friday 23 February 2024.

Survey for medical practitioners, healthcare practitioners and Boards of Directors

This survey contains questions that are specific to:

  • Medical practitioners who have completed voluntary assisted dying (VAD) training and are registered on the VAD Portal.
  • Medical practitioners who have completed VAD training but have not registered with the VAD Portal.
  • Medical practitioners who have not completed VAD training.
  • Other healthcare practitioners or healthcare workers.
  • Boards of Directors of hospitals or residential aged care facilities in Victoria.

Survey for people seeking to access voluntary assisted dying, and their family and carers

This survey contains questions that are specific to:

  • People who have thought about, or are trying to access voluntary assisted dying in Victoria.
  • Family members, carers and/or contact persons of a person who has thought about, has tried, or is currently trying to access voluntary assisted dying in Victoria. This includes people who have passed away (from any cause).

Written submissions

CERE would also like to invite your organisation to provide a written submission via the above link.

Progress so far

Since June 2019, the Act has enabled eligible Victorians who are suffering and dying to choose the manner and timing of their death. CERE is now conducting an independent review of the operation of the first four years of the Act (the Review).

By reviewing the legislation, CERE aims to identify what is working well and where improvements could be made. Findings will inform voluntary assisted dying operational improvements.

What happens next?

As the legislated five-year Review is operational, it will not consider changes to the legislation itself (e.g., changes to eligibility criteria are out of scope for the Review).

After the Review concludes mid-2024, the report, including key findings, will be tabled in Parliament in late 2024 with a summary report available on the Engage Victoria submission page.

Any questions?

If you have any questions about the Review or accessing the online submission page, please email the Centre for Evaluation and Research Evidence at or call 1300 599 169.

7 December 2023:

You’re invited to discover the services and providers at the ACCPA Care & Ageing Well Expo who will help to empower you and assist in the process of ageing well. The Expo showcases comprehensive living solutions for older Australians and features speakers with a wealth of knowledge and advice for getting the most out of your later years.

Whether you are preparing for your future or caring for a loved one, the Melbourne ACCPA Care & Ageing Well Expo is the perfect place to start, showcasing the products, services and information available to assist you in the decision-making process.

Saturday 10 February, 9.30am – 4.00pm
Sunday 11 February, 9.30am – 4.00pm

Melbourne Convention & Exhibition Centre 1 Convention Centre Pl, South Wharf VIC – Door 16

17 October 2023: 

Victorian Emerging Issues Fortnightly Meeting
Held every fortnight between 1000hrs – 1100hrs with speakers from Department of Health & Aged Care (DoHAC) including the Victorian State Manager (Assistant Secretary), DoHAC Victorian Directors, Department of Health Victoria representatives, ACCPA specialists and guest speakers. The meeting is a one hour snapshot to catch you up on the latest information and requirements in Residential & Home Care. Answer any questions you may have. Come along each fortnight or periodically. Please email  if you would like an invitation. Open to all members.

Victorian Virtual Emergency Department (VVED)
The VVED is a public health service for non-life-threatening emergencies, providing access to emergency care from anywhere in Victoria, 24 hours a day, seven days a week. You will be connected to doctors and nurse practitioners, who are trained to assist you, with interpreter services available for patients who prefer to speak in their own language. For further information and to access the VVED, please visit:

Australian Govt Dept of Health Care Finder Program
The care finder program delivers a national, face-to-face network of care finders. It provides support for vulnerable older people to interact with My Aged Care, access aged care services and access other relevant supports in the community. For further information, please visit

Rural Local Assistance Programme (LAP)
This LAP is a programme where rural providers can access Workforce Support, with further information available here:

Understanding Dementia free online course – November 2023
The Understanding Dementia MOOC (Massive Open Online Course) was developed by the Wicking Dementia Research and Education Centre based in the College of Health and Medicine at the University of Tasmania. This world-leading online course is free, easily accessible and available to everyone with an interest in dementia. For further information on the course outline or to register, please click here:

Health Direct – Free Healthcare professionals and services directory
Click here to access this free directory and service finder:

Country Fire Authority (CFA) online e-Learning modules
Online learning modules are available to improve fire safety for people who are at higher risk from fire including:

  • Prevent, Detect, Escape – Home Fire Safety
  • Bushfire Safety for Workers
  • Bushfire Planning: How to support your clients
  • Bushfire Planning: You and the person you care for

For further information and to complete any of these free learning modules, please visit

Maggie Beer Foundation  – Free online training modules
With limited industry-specific training available for cooks and chefs in the Aged Care Sector, Maggie Beer Foundation aims to fill this critical gap in the learning space. In collaboration with dietitians and scientists, we have designed a comprehensive online training program, available in 11 short-format modules. It is the Foundation’s aim to ensure accessible and relevant training resources are available for anyone focused on improving the food experience for elder Australians. For further information and to complete these modules, please click here:

Aged Care Volunteer Visitors Scheme (ACVVS)
The ACVVS involves volunteers visiting older people to provide friendship and companionship. Find out how it works, how to become a volunteer and how to request a visit here:

Remote and Aboriginal and Torres Strait Islander Aged Care Service Development Assistance Panel (SDAP)
This SDAP provides free professional support to aged care service providers located in remote areas or who provide care to Aboriginal and Torres Strait Islander peoples. It aims to help providers in 3 main areas – provider capacity and support, sector development and infrastructure project management. For further information please click here:

Sign Language Interpreting Service for Providers
Information on how service providers can access interpreting services is available at My Aged Care on 1800 200 422, via or emailing .

Cultural Diversity in Ageing Interactive Webinar Series 2023-2024
The online Cultural Diversity in Ageing Interactive Webinar Series 2023-24 aims to engage staff working within the aged care sector in Australia with skills and knowledge to work effectively with diverse older people, their families, carers and advocates. It involves a range of topics relevant to culturally inclusive care and practice, and is designed in response to topics requested from staff working in the aged care sector in Australia. For further information or to register for upcoming webinars, please visit:

BaseCamp online Communities of Practice for ACCPA Members
ACCPA has several online Community of Practice (CoP) initiatives on the Basecamp platform, including those for Residential Care and Home Care providers. These CoPs have been established for ACCPA Members to stay in touch, support one another and share resources among themselves. They are also a great way for ACCPA to communicate other updates and valuable information with Members. If you would like access to either of these CoPs, please email  who will contact you to arrange.

Palliative Care Advice Service (PCAS)
The Palliative Care Advice Service offers free, confidential advice for all Victorians seeking information about life-limiting illness, palliative care or end-of-life care (non-emergency only). The aim of palliative and supportive care is to improve the quality of life for people and families living with life-limiting illness. When you contact the Palliative Care Advice Service, you will speak to a specialist palliative care nurse. The nurse will provide you with specialist evidence-based information. If you are a clinician and our nurse cannot resolve your query, the nurse will immediately transfer you to a palliative medicine specialist. All conversations, and any information that you provide, remain private, confidential and secure. The Palliative Care Advice Service is available via 1800 360 000, seven days a week, 7am- 10pm. Further information and other resources are available at

Home Care Workforce Support Program (HCWSP)
The Home Care Workforce Support Program is a Commonwealth Government initiative to build the capacity of the home care workforce by attracting, recruiting and retaining Personal Care Workers, Enrolled Nurses and Allied Health Professionals. Contact our Home Care Support Specialists today on , or visit the Home Care Careers website via and watch the promotional videos to find out more.

7 August 2023: Aged Care Employee Day

Our State Manager, Danni Campbell-Manley, along with our Member Relations Officer, James Williams , were invited to the following aged care facilities to spread appreciation and recognition to the staff members for Aged Care Employee Day. 

Tanya Abramzon and her team at Emmy Monash , joined by Danni, James and MP Ryan Batchelor.
Vasey RSL Care aged care Team, joined by MP Ryan Batchelor listening to Janna Voloshin about their work with veteran care.
The Mayflower Aged Care team including Kate, Ramesh and Con.
Lochlan, Edith and the team at CaspaCare (who also did a live cross with Channel 7)
Napier Street Aged Care's employee red carpet, where they were joined by MP Nina Taylor.
BaptistCare Westhaven, where they were joined by MP Katie Hall.