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What our members think

ACCPA quarterly pulse survey member feedback and results - Q2 2024

Thank you to everyone who participated in our Q2 2024 pulse survey. 

The results show that 93 per cent of members have a positive experience with ACCPA. We continue to see an increase in member engagement and satisfaction, with our member experience score up 6 per cent from Q2 2023.

The feedback provided will help us to improve and develop our product and service offerings to ensure we continue to deliver on what you want.

ACCPA Pulse Survey

Maximising your membership

If you would like more information on ways to maximise your ACCPA membership, please reach out to your state or territory manager for a discussion.

Alternatively, please visit the contact us page to get in touch – use the ‘select mailbox’ feature within the ‘contact us’ online form to send your enquiry to the relevant ACCPA mailbox. You can also phone ACCPA during business hours on 1300 222 721.


If you are interested in an ACCPA membership please head to our Join ACCPA page for more information and to apply. 

ACCPA provides a strong collective voice to enhance the lives of older Australians through the most comprehensive suite of services and supports for retirement living and seniors housing, aged and community care organisations of all sizes across Australia.